Privacy Policy

Introduction

Welcome to https://advanced-welding-techniques.collision-talk.com (hereafter referred to as ‘Advanced Welding Techniques’, ‘we’, or ‘our’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users visiting our website, utilizing our applications, and engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://advanced-welding-techniques.collision-talk.com
All associated mobile applications and software applications
Online services and resources provided by us
Any other digital platforms or services owned or operated by Advanced Welding Techniques

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Authorized User Access: When you use our applications or services as an authorized user, we collect and process data necessary for providing these services.
Website Visits: Information is gathered when you visit our websites, including browsing behavior, IP addresses, and page interactions.
Communications: We may reach out to you via email, calls, texts (SMS), or other communication channels, and this policy outlines how we handle such communications and the data collected during these interactions.

Personal Data Collection

We collect a range of personal information to enhance your experience and tailor our services to your needs. The types of personal data we gather include:

Account Information: Details related to your user account, including usernames, passwords (hashed and salted), and profile settings.
Payment Information: Credit/debit card details, billing addresses, and payment transaction history for processing purchases or subscriptions.
Financial Data: Bank account information, investment portfolios (if relevant), and financial records related to transactions on our platform.
Purchase History: Records of products or services purchased, including quantities, dates, and prices.
Mobile Device Identifiers: Unique device identifiers, operating system versions, and mobile network data for analytics and troubleshooting.
Location Data: Geographic location information provided by your browser or device when you interact with our services.
Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our products or services.
Social Media Information: Data from social media platforms when users choose to log in through these accounts for seamless access.
Product Preferences: Information about the products that interest you, including browsing history and purchase behavior.

We obtain this data through direct user input, automatic collection by our systems, and third-party sources who assist us in providing services.

Cookies

Cookies are small text files stored on your device to enhance your experience with our website and applications. We use cookies for several purposes:

Strictly Necessary: These ensure basic functions of our platform, such as login sessions and page navigation.
Preferences: Cookies store user preferences, ensuring a personalized experience when you return to our site.
Analytics: They enable us to analyze user behavior, providing insights to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data. This process ensures that your information is not retained beyond its intended use.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption: Data in transit and at rest is encrypted using industry-standard protocols.
Secure Processing: We engage secure third-party processors who adhere to strict privacy standards to handle sensitive information on our behalf.
Access Control: Strict access controls are in place, limiting data access to authorized personnel only.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of your personal data held by us.
Rectification: The ability to correct inaccurate or incomplete personal data.
Erasure/Right to be Forgotten: Under certain circumstances, the right to request the deletion of your personal data.
Restriction: Limiting our use or disclosure of your personal data under specific conditions.
Portability: Obtaining your personal data in a structured, commonly used format.
Objection: Objecting to processing activities based on legitimate interests or for direct marketing purposes.
Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you.

To exercise these rights or for data-related inquiries, please reach out to our privacy team via the contact information provided below. We will respond promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us:

Email: [email protected]
Postal Mail: Advanced Welding Techniques, Privacy Team, [Address]

We are dedicated to maintaining a transparent and user-centric approach to privacy. Your trust is invaluable to us, and we strive to ensure that your experience with Advanced Welding Techniques is both secure and enjoyable.